Returns & Exchanges

At Caitlyn Minimalist, we want you to love your jewelry as much as we loved making it for you. If you are not completely satisfied with your purchase, we offer a 30-day return policy for most items in their original condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your jewelry in its original Caitlyn Minimalist packaging to ensure it remains protected during transit.

3

Ship It Back

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing